I hope you have the perfect weekend planned and that nothing gets in your way…
But we all know it happens, right?
It never fails, the dishwasher only goes out when you have a pile of dishes to do. The air conditioner only calls it quits when it’s 100 degrees outside.
No trouble! You’ll just call up your home warranty service and they’ll fix it right up, right?
Usually it’s a 800 number and hold queue. Eventually they send someone. Who may or may not be skilled or qualified.
Someone who may just make things worse, causing more delays and possibly even damage.
And you still don’t have a functioning appliance.
Not anymore! (Anyone near Omaha, NE should listen up!)
ServiceOne is a locally owned and family operated home warranty service that offers vetted and qualified in-house technicians, comprehensive service, and local account management. That means no foreign hold lines and no strange 3rd party contractors. Just great service!
They came to us to help create a lifestyle promo for their local brand with an emphasis on the pleasant customer experience.
In a comedic format, we were able to capture the essence of their brand mission and values while also highlighting the headache-free service model. This was a highly effective strategy to address customer pain points and chart a clear path to problem solving.
You can watch the video here:
To learn more about how ServiceOne is changing improving the home warranty industry, check them out here!