Privacy Policy

‍1. Introduction

Welcome to Sparkhouse (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.thesparkhouse.com/ (the “Site”). It also describes your rights under the California Consumer Privacy Act (“CCPA”) and other applicable laws.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Site.

2. Information We Collect

• Personal Information You Provide Directly
  
  • Contact details: name, email address, phone number (e.g. when you submit an inquiry form or subscribe to our newsletter).
  • Project details: any information you include when requesting a proposal or consulting services.
    
• Automatically Collected Information
  
  • Usage data: IP address, browser type and version, pages visited, time spent on pages, referral URLs, device identifiers.
  • Cookies and similar technologies: session cookies, persistent cookies, web beacons, and local storage to recognize you and remember your preferences.
    
• Third-Party Data
  
  • Information from analytics providers (e.g., Google Analytics) and social media platforms if you interact with our content through those services.
    

3. How We Use Your Information

• To Provide and Improve Our Services
  
  • Respond to your inquiries and fulfill project requests.
  • Customize your experience on our Site and improve content and layout.
    
• To Communicate with You
  
  • Send administrative notices, updates, marketing materials, and newsletters (where you’ve opted in).
  • Provide customer support.
    
• For Security and Fraud Prevention
  
  • Detect and prevent unauthorized access and other illegal activities.
    
• For Compliance
  
  • Comply with legal obligations (e.g., tax, accounting, or regulatory requirements).
    

4. Disclosure of Your Information

•  Service Providers. We may share your information with vendors who perform services on our behalf, such as hosting, analytics, email delivery, and marketing automation.
•  Legal Requirements. We may disclose your information if required by law or in response to lawful requests by public authorities.
•  Business Transfers. In the event of a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of the transaction, with notice to you.

We do not rent or sell your personal information to third parties for their marketing purposes.

5. Your California Privacy Rights

If you are a California resident, California law may provide you with specific rights regarding your personal information:

1. Right to Know: You may request that we disclose what personal information we collect, use, disclose, and sell about you over the past 12 months.
   
2. Right to Delete: You may request deletion of the personal information we hold about you, subject to certain exceptions (e.g., to comply with legal obligations).
   
3. Right to Opt-Out of Sale: We do not “sell” personal information as defined by the CCPA. If this changes in the future, we will update this policy and provide a means to opt out.
   
4. Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please submit a verifiable consumer request to us at:

Email: info@thesparkhouse.com
Phone: 949-541-3511
Mail: 1570 Corporate Dr. Unit B, Costa Mesa, CA 92626

We will confirm receipt within 10 days and comply (or provide a written refusal) within 45 days.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tools to enhance your experience, analyze Site traffic, and serve targeted advertising. You can control cookies through your browser settings (e.g., block or delete cookies). Note that blocking cookies may affect Site functionality.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing them with any personal information.

8. Children’s Privacy

Our Site is not directed to children under 16. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal information, please contact us, and we will delete the information promptly.

9. Data Security

We implement reasonable and appropriate technical, administrative, and physical safeguards to protect your personal information. However, no internet transmission is completely secure; we cannot guarantee absolute security.

10. International Transfers

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. Your consent to this Privacy Policy followed by your submission of information represents your agreement to that transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. Your continued use of the Site after changes constitutes acceptance of the new policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@thesparkhouse.com
  
• Phone: 949-541-3511
  
• Address: 1570 Corporate Dr. Unit B, Costa Mesa, CA 92626
  
  

Thank you for trusting Sparkhouse with your information. We’re committed to safeguarding your privacy and providing you with a secure, transparent online experience.

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